This Privacy Policy explains how Soundspeed Technologies. (“we”, “our”, or “us”) collects, uses, discloses, and safeguards personal information through our website located at www.soundspeedtechnologies.com. By continuing to use this site, you agree to the practices outlined below.
This policy has been developed in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applies solely to data collected through our website.
We are responsible for all personal information under our control. A designated privacy officer within Soundspeed Technologies. oversees compliance with PIPEDA and is responsible for ensuring that our data handling policies and procedures align with Canadian privacy standards.
If you have any concerns or complaints regarding our privacy practices, you may contact our privacy officer using the details provided at the end of this policy.
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), personal information means any information about an identifiable individual. This may include names, email addresses, contact details, device identifiers, IP addresses, and any other data that can reasonably be linked to you.
We may collect personal information such as:
Name, email address, phone number, or business contact details if submitted via forms
Technical information such as your IP address, browser type, operating system, and usage logs
Communication content, such as enquiries or requests sent through the website
We obtain meaningful consent before collecting, using, or disclosing your personal information. By submitting a form or continuing to use the website, you consent to the collection and use of your personal information as described in this policy.
We ensure that you are informed of:
What information is being collected
Why it is being collected
With whom it may be shared
Any potential risks associated with disclosure
You may withdraw consent at any time by contacting us. Please note that withdrawal may affect our ability to respond to your enquiry or request.
We use personal information to:
Respond to your communications and requests
Maintain and secure our website and technical systems
Analyse website traffic and user interactions
Comply with legal and regulatory obligations
Personal information will not be used for purposes other than those identified at the time of collection, unless additional consent is obtained.
We take reasonable steps to ensure that personal information in our control is accurate, complete, and up-to-date. If you believe your information is incorrect, you may request a correction.
We retain personal information only for as long as it is needed to fulfil the purposes for which it was collected, or as required by applicable law. Once no longer required, personal information is securely deleted or anonymized.
We implement appropriate technical, administrative, and physical safeguards to protect personal information against loss, theft, or unauthorized access. These include, but are not limited to:
Access controls and role-based permissions
Secure servers and encrypted transmissions
Regular reviews of our privacy and security measures
In some cases, personal information may be transferred or stored outside of Canada for processing by trusted service providers. In such cases, we ensure that appropriate contractual and technical measures are in place to maintain a level of protection comparable to Canadian standards.
This policy is available publicly and in electronic format. It clearly outlines how your personal information is handled, the purpose of its use, and how to raise concerns. You may request additional details or file a complaint through the contact information provided below.
You have the right to request access to personal information we hold about you. This includes information on how your data has been used and disclosed. We will respond to requests within a reasonable timeframe, typically no later than 30 days, and at minimal or no cost.
You also have the right to request corrections to any inaccurate or incomplete information. Where applicable, corrections will be communicated to third parties who have access to the original data.
Under PIPEDA, you have the following rights:
The right to be informed – You have the right to know how and why your personal information is collected, used, and disclosed.
The right to access – You may request details of the personal information we hold and how it has been used or shared.
The right to correction – You may request corrections to inaccurate data, and we will notify any relevant third parties of those changes.
The right to withdraw consent – You may withdraw your consent at any time, though we may retain necessary data to fulfil original purposes.
The right to erasure – While PIPEDA does not expressly provide a general right to erasure, you may request that we remove information you have submitted or posted, and we will assess such requests in accordance with current legal guidance.
The right to lodge a complaint – You may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights under PIPEDA have been violated.
If you have a question or concern regarding our compliance with this policy or with PIPEDA, you may contact us directly. Should your concern remain unresolved, you have the right to escalate your complaint to the Office of the Privacy Commissioner of Canada.
To submit a privacy request, correction, complaint, or general inquiry, please contact:
Address: 296-56A Mill Street East Acton, Ontario Canada L7J 1H3
Email: contact@soundspeedtechnologies.com
To file a complaint with the Office of the Privacy Commissioner of Canada, visit: https://www.priv.gc.ca/en/report-a-concern/